UX Design Process
1. Ananalyzing Initial Client Input
In order to get me up to speed, the Kidneys Quest Foundation team sent me a deck with their vision and strategy. The deck included information on:
User research findings;
Vision and strategy;
Rough user flows (see below).
2. Gathering Requirements
We conducted stakeholder interviews to understand the business needs and high-level goals to develop a ux strategy. Some of the techniques we considered for getting the most before designing:
• Set goals, post extraction of information, to know business and expectations.
• Bring in stakeholders to understand their role and what they want to achieve.
• Document the interview notes and video/audio recordings (with permission).
Conduct daily design sessions to gather feedback.
Based on the requirements and the initial input, we started working on visualizing a rough websote structure, i.e. wireframes and user flows. We then iteratively moved from rough sketches to high-fidelity wireframes, thereby aligning our design vision among the key stakeholders.
4.Prototyping and Usability Testing
In order to validate some of the assumptions we had on the contents of the key pages, we've conducted a series of user interviews. Which allowed us to gain a deep understanding of alot of users core pain points to alleviate their issues with the current state of technology usage.
Kidneys Quest Foundation did not have an existing component library so we had to establish one. Throughout the process we created custom components to ensure a consistent and quality experience. Once the components were created we put them in a library to be reusable when needed. It also allowed the Kidneys Quest Foundation to utilize them for marketing materials.